NCTS & CCS-UK – Sequoia Unplanned Outages
NCTS:
Sequoia users are reporting disruption via CCS-UK. This first started on Wednesday 17th July 2024 at 10:35 GMT.
If your declaration is stuck on submitted, please do not re-send unless ASM advise to do so.
If your declaration has a communication error, please re-send.
CCS-UK:
Sequoia users are reporting disruption via NCTS. This first started on Monday 15 July 2024 at 15:00 GMT.
There have been reports of Arrival messages not getting a response from NCTS. The NCTS helpdesk have stated that the IE043 Permission to Unload messages have been generated although ASM are not able to retrieve the messages on the NCTS system.
NCTS are investigating the issue. In the meantime please contact the NCTS helpdesk to get your goods released manually.
-
BIFA Freight Service Awards 2022
We had another great year at the BIFA awards ceremony and would like to thank everyone involved in setting up the event. It was great to see everyone in one...READ MORE
-
CSP connectivityTo explain what CSP’s do and how Albacore can help, the reader needs to know a little background about the UK customs system. This article aims to clarify terms rather...READ MORE
-
Albacore – I.T. For Business 2022 BrochureFind out how Albacore's I.T. services and support can help your business in 2022.READ MORE
-
Albacore commission hosted infrastructure upgradeAlbacore have been offering hosted server solutions to freight industry clients for more than 10 years.In 2021, as part of the fourth iteration of hardware refreshes we have undertaken on the hosted server platform, we have added even more resilience and capacity, and...READ MORE
-
ACP (Albacore Customer Portal)Albacore Customer Portal (ACP) was developed internally by Albacore and was launched in 2017. It is available at no cost to Albacore support customers. ACP provides read only visibility of...READ MORE
-
Albacore – IT For Business 2025 BrochureThe brochure this year includes a summary of Albacore's key achievements of 2024 and looks forward to what will be big in 2025. There are 2 customer stories from Albacore...READ MORE
-
Support and MaintenanceAlbacore provide unlimited telephone and on-site support services. Whether you have 2 or 200 users, those users can contact the Albacore helpdesk for technical support of their devices. Our helpdesk...READ MORE
-
Albacore Customer PortalWhat is ACP? Albacore Customer Portal (ACP) was developed internally by Albacore and was launched in 2017. ACP provides read only visibility of the ASM Sequoia inventory screen behind a...READ MORE
-
Hosted ServersAlbacore have just completed a significant infrastructure upgrade to our hosted server platform so there’s never been a better time to migrate your business! Customers seeking greater stability from their...READ MORE
-
Multimodal 2024Another successful year networking at Multimodal. Look forward to seeing everyone at the event next year. See all our updates on our Multimodal pageREAD MORE