Sequoia users are getting no response to CDS inventory linked declarations via CNS. This first started on Monday 9 September 2024 at 10:55 AM BST. If your declaration is stuck on submitted please do not re-send unless ASM advise... READ MORE
Please be advised that Destin8 will be unavailable on Thursday 5th September 2024 at 12:30 PM for up to 15 minutes. This is to facilitate the implementation of Destin8 Release 5.20.0. Messages sent and received during the downtime will... READ MORE
This announcement is to inform CNS BEEMS, Safety & Security or Export Lite customers. There will be a planned CARGOES platform update on Thursday 5th September 2024. The deployment is planned to take place during the following window:... READ MORE
Sequoia users are experiencing delays in CDS response times by approximately 7-10 minutes via CCS-UK. This first started on Tuesday 3rd September 2024 at 12:52 BST. If your declaration is stuck on submitted please do not re-send unless... READ MORE
Please be aware the CDS TDR Service will be unavailable from: 12:00 PM on Tuesday 3rd September 2024 until 17:00 PM on Tuesday 3rd September 2024 There will be a complete outage during this period. Please inform your contacts. READ MORE
Issues with EMCS declarations getting stuck at Message Acknowledged for some clients is still being experienced since the EMCS4 release on 19th August and eCustoms is still in fallback for most users. HMRC have confirmed that the SEED Unavailable... READ MORE
HMRC have advised that from Monday 2nd September 2024, you will no longer be able to access CHIEF for any reason. Please make sure that you have: Finalised all uncleared CHIEF declarations by this date. Run any necessary reports on CHIEF... READ MORE
HMRC are aware that there are some issues declaring National Transit movements in NCTS5, for either Great Britain to Great Britain (GB – GB) or Northern Ireland to Northern Ireland (XI – XI). HMRC understand that users are experiencing... READ MORE
If you do not use the EMCS Module, please disregard this post. Since coming out of Fallback today, 28th August 2024, there are still operational disruptions due to the recent HMRC update from EMCS to EMCS 4, which took place on Monday,... READ MORE
Please note this if you do not use the EMCS Module, please disregard this post. There have been several issues with the update of EMCS to EMCS 4 since Monday 19th August 2024. Due to these issues, the e-Customs system has been in Fallback,... READ MORE