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EMCS Planned Downtime

Please see below notification from HMRC regarding EMCS Downtime.   Due to scheduled maintenance, you will be unable to access the EMCS from 08:15 AM to 15:30 PM on Sunday 9th February 2025. For any consignments due for dispatch during... READ MORE

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Cargoes (BEEMS) Service Scheduled Downtime

It has been advised there will be an urgent update release to the Cargoes (BEEMS) service, to enable the submission of GB S&S declarations with multiple items, within one declaration, without restrictions in Cargoes, and to align with... READ MORE

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NCTS Service Degradation

Sequoia users are experiencing disruption via HMRC. This first started on Tuesday 04th February 2025 at 10:45 BST. Any Transmissions sent on Arrival and Departure after 10:45 BST with no response will need to contact the NCTS Helpdesk (ncts.helpdesk@hmrc.gov.uk)... READ MORE

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CCS-UK Service Degradation

Sequoia users are experiencing disruption via CCS-UK resulting in CDS message response delays.   This first started on Monday 3rd February 2025 at 14:58 BST.   If your declaration is stuck on submitted please do not re-send unless... READ MORE

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CNS CDS Release 3.2.1 Scheduled Downtime

Please be advised of the scheduled latest release to the CDS service, planned on Tuesday 4th February 2025 from 04.30 to 05.30hrs  (1hr, UK time). READ MORE

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MCP (Destin8) Planned Outage

Please be advised that Destin8 will be updating to version 5.24.0 on Tuesday 28th January 2025 at 12:30 PM and will be temporarily unavailable for up to 15 minutes.   If you require any further information or assistance then please... READ MORE

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e-Customs UAT Scheduled Essential Maintenance

Please note that on Wednesday 22nd January 2025, some essential background maintenance work is scheduled on the Descartes e-Customs UAT websites. This work is scheduled between 1pm and 3pm (UK). As a result, the sites will be unavailable... READ MORE

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CDS TDR Planned Downtime

HMRC has advised that there will be a planned CDS TDR downtime, on Thursday 23rd January 2025 between 13:00 PM BST to 18:00 PM BST (5 Hours). Please note during this time the connectivity to and from CDS TDR will not be available to you.... READ MORE

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NCTS Final State Rules – 21 January 2025 – Regulatory Advisory

Final State Rules for NCTS will be introduced on 21 January 2025.   The Northern Ireland NCTS service (Departures and Arrivals) will be unavailable from 22:00 on 20 January to 00:15 on 21 January GMT (Greenwich Mean Time). The GB (Great... READ MORE

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HMRC System Scheduled Unavailability – The Introduction of NCTS5 Final State Rules

Sequoia will automatically switch from Transitional State to Final State rules at midnight between 20th and 21st January. However, as the HMRC system is unavailable between 22:00 on 20th and 00:15 on 21st January, you should not submit... READ MORE