Facilities Managed IT solutions for business

Albacore have been providing specialist IT solutions for businesses since we were established in 1992. Based at our HQ in Southampton, our team of specialist engineers service our customers all over the UK.

We use state-of-the-art on-line diagnostic and remote control software to troubleshoot problems and bring the fastest possible resolution to problems. Should on-site assistance be required, we offer a 4 hour on-site response. Our mission is not to just look at problems but to provide the fastest possible fix so that you can get back to work.

We also design IT solutions incorporating servers, networking, PC’s, MACs and software to meet every business need.

What we do

  • – Installation & Support
  • – Servers / Workstations
  • – Networking / Communications
  • – Office 365, Azure & Skype
  • – Hosted Servers, Apps & Mail
  • – Nationwide Coverage
  • – UK Helpdesk
  • – Remote + On-site Support
  • – 24/7 Coverage

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05 Dec 2018

On Friday, the Government laid a number of Statutory Instruments in Parliament relating to Customs in a no deal scenario. Please see the attached...

26 Oct 2018

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CCS-UK have advised that the VPN connection issue has now been resolved.

We are currently receiving a high volume of calls from CCS-UK VPN users with communication issues. CCS-UK are working on the issue.

APHA/PEACH During the CHIEF Outage 1300-1400hrs on Wednesday 12 December. Manual fallback will not be invoked for APHA (Plant Health)- and HMI-regulated imports, but as usual importers and their agents are advised to submit entries either side of the maintenance work.

REMINDER: CHIEF Downtime: Sun 2/12 17:00-19:00 hrs. This outage is necessary to implement a series of CHIEF performance changes.

CHIEF Outage 21/11/18. Please note the planned downtime previously published for the 21/11/18 (13:00 - 14:00) will no longer occur. A revised Outage schedule has been published.

REMINDER: CHIEF Downtime: Sun 11/11 17:00-19:00

REMINDER: CHIEF Downtime: Sun 4/11 17:00-19:00

REMINDER - Planned CHIEF Outage
Sunday 28th October 2018 00:01 until 01:01
CHIEF will be unavailable for 1 hour between 00:01 BST and 01.01 BST (00.01 GMT) on Sunday 28th October 2018 in order to undertake the annual clock change work.

CHIEF Downtimes:
04/11/2018 CHIEF Service downtime (17:00 – 19:00)
11/11/2018 CHIEF Service downtime (17:00 – 19:00)
21/11/2018 CHIEF Service downtime (13:00 – 14:00)

Due to essential system maintenance the ASM Helpdesk will be unavailable between 08:00 hrs and 09:00hrs Tuesday 23rd October 2018.