Facilities Managed IT solutions for business

Albacore have been providing specialist IT solutions for businesses since we were established in 1992. Based at our HQ in Southampton, our team of specialist engineers service our customers all over the UK.

We use state-of-the-art on-line diagnostic and remote control software to troubleshoot problems and bring the fastest possible resolution to problems. Should on-site assistance be required, we offer a 4 hour on-site response. Our mission is not to just look at problems but to provide the fastest possible fix so that you can get back to work.

We also design IT solutions incorporating servers, networking, PC’s, MACs and software to meet every business need.

What we do

  • – Installation & Support
  • – Servers / Workstations
  • – Networking / Communications
  • – Office 365, Azure & Skype
  • – Hosted Servers, Apps & Mail
  • – Nationwide Coverage
  • – UK Helpdesk
  • – Remote + On-site Support
  • – 24/7 Coverage

Business Continuity DR

27 Jul 2018

There are a large number of factors to consider when planning resilience and reducing the impact of hardware failure. Responsive IT support services...



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Clock Change - CHIEF Outage. CHIEF will be unavailable for 1 hour between
00:01am BST and 01:01am BST (00:01 GMT) on Sunday 28th October 2018
to undertake the annual clock change work.

The NCTS Helpdesk has noticed a general slowdown in message flow on the email route into NCTS. At this moment they are not anticipating invoking the Business Continuity Procedure.

Destin8 will be unavailable on Wednesday 12 September 2018 at 0600 hrs for up to 1 hour

Emergency work on EDCS will take place on 31/8 10:00 to 11:00am. This
will impact : CFSP (Classic), NES Email, NES XML, NCTS email. Inbound and outbound messages only will queue for the duration and will be processed once the EDCS Classic channel and processing is available.

NCTS System Unplanned Downtime: HMRC have advised there are intermittent problems & are investigating the issue. Further updates to follow.

CNS Scheduled maintenance: Mon 20/8 00:01 to 04:00 hrs. CNS apologise for any inconvenience.

NCTS Update: Please note with immediate effect the Business Continuity Procedure has been revoked & service if now fully available.

CHIEF PLANNED OUTAGE: Chief will be unavailable Sun 29/7 18:00 to 20:00 hrs. HMRC apologie for the inconvenience.

NCTS System Downtime: Please note there is still an issue with the email & XML routes to the NCTS system. NCTS advise this is still being looked into.