January 17, 2025

BIFA Freight Service Awards 2025
It was a full house this year at The Brewery for the 2025 BIFA Awards. Congratulations to all the finalists, and a special commendation to Speedy Freight, the winner of...
It was a full house this year at The Brewery for the 2025 BIFA Awards....
The brochure this year includes a summary of Albacore's key achievements of 2024 and looks...
Albacore provide unlimited telephone and on-site support services. Whether you have 2 or 200 users,...
What is ACP? Albacore Customer Portal (ACP) was developed internally by Albacore and was launched...
Albacore have just completed a significant infrastructure upgrade to our hosted server platform so there’s...
Another successful year networking at Multimodal. Look forward to seeing everyone at the event next...
Albacore Cloud Environment (ACE) provides advanced management, productivity and collaboration tools for all devices. From...

08:15, February 9th - 15:30, February 9th

EMCS Planned Downtime

Please see below notification from HMRC regarding EMCS Downtime.   Due to scheduled maintenance, you will be unable to access the EMCS from 08:15 AM to 15:30 PM on Sunday…

04.30, February 6th - 05:30, February 6th

Cargoes (BEEMS) Service Scheduled Downtime

It has been advised there will be an urgent update release to the Cargoes (BEEMS) service, to enable the submission of GB S&S declarations with multiple items, within one declaration,…

10:45, February 4th - Unknown

NCTS Service Degradation

Sequoia users are experiencing disruption via HMRC. This first started on Tuesday 04th February 2025 at 10:45 BST. Any Transmissions sent on Arrival and Departure after 10:45 BST with no…

14:58, February 3rd - Unknown

CCS-UK Service Degradation

Sequoia users are experiencing disruption via CCS-UK resulting in CDS message response delays.   This first started on Monday 3rd February 2025 at 14:58 BST.   If your declaration is…
Just wanted to say what a great job Declan did installing my new PC, he is a credit to your company. Thank you again for all the time you spend checking that I’m ok each year.
Albacore are doing an excellent job and your customer care is exceptional, and I only ever have to wait 5 minutes for a reply!
Thank you to the whole team at Albacore, the support team are a credit to the company, and you are a pleasure to work with.
Just a short note to express thanks for new laptop, but more importantly, the superb support given by Simon, who at this moment is still setting up, with my very demanding personal profile, with no complaints, and a great attitude. His attention to ensuring things are correct is commendable.
Excellent and professional service
We recently moved office and I would like to say praise the way Albacore dealt with our comms move with efficiently and ease
Hi Charlie, I just wanted to email to say thank you (words that seem very inadequate) for all your help in changing over to your company.
Your guy today was fantastic. Really helpful and knowledgeable. Great guy. Got everything done and he didn’t stop.
You have taken so much stress out of everything and what a tidy job... All the best and see you again in the future!
We know that if something goes wrong, which is very rare, Albacore will come out and sort it