Facilities Managed IT solutions for business

Albacore have been providing specialist IT solutions for businesses since we were established in 1992. Based at our HQ in Southampton, our team of specialist engineers service our customers all over the UK.

We use state-of-the-art on-line diagnostic and remote control software to troubleshoot problems and bring the fastest possible resolution to problems. Should on-site assistance be required, we offer a 4 hour on-site response. Our mission is not to just look at problems but to provide the fastest possible fix so that you can get back to work.

We also design IT solutions incorporating servers, networking, PC’s, MACs and software to meet every business need.

What we do

  • – Installation & Support
  • – Servers / Workstations
  • – Networking / Communications
  • – Office 365, Azure & Skype
  • – Hosted Servers, Apps & Mail
  • – Nationwide Coverage
  • – UK Helpdesk
  • – Remote + On-site Support
  • – 24/7 Coverage

HMRC extends deadline for Brexit grants

09 Apr 2019

Many of our customers have applied for, and received, Brexit grants to improve their IT systems. The deadline for applying has now been extended...

26 Oct 2018

BIFA Awards 2018-19


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Latest Tweets

The NCTS Help Desk have advised that due to a major system issue the NCTS system is unavailable until further notice. The NCTS Helpdesk are invoking the business continuity procedure with immediate effect and until further notice.

The following information was issued by CHIEF Operations. CHIEF Service will be unavailable Friday 12th April 2019 (22:59-01:00 Sat 13th April)
This outage is necessary for essential CHIEF maintenance work and HMRC apologise for any inconvenience.

Scheduled - CHIEF Downtime: Fri 12/4 22:59-01:00 hrs. CNS apologise for any inconvenience.

CCS-UK planned downtime - CANCELLED. Please be advised that the CCS-UK system downtime scheduled for today between 13:00-14:00 & tomorrow between 23:00-00:00 has now been cancelled, due to Brexit delay until 31/10 #brexitdelay #brexitextension

CCS-UK Planned Downtime - 11 and 12 April related to possible Brexit

Please be advised CNS have identified the root cause & are in the process of implementing a fix. Declarations using entry software - working

CNS CHIEF service disruption: Investigatations are still ongoing. Further update to follow. CNS apologise for the inconvenience.

CNS CHIEF service discruption: CNS are currently working to restore this service as soon as possible. A further update will follow.

The NCTS Help Desk have advised that the issues with messages and access affecting the NCTS XML and web routes now appear to have been resolved. With immediate effect the Business Continuity (formerly Fallback) Procedure is revoked.

We have just advised that there is an issue logging into the Govt Gateway. This is preventing access to some HMRC systems. Reports from AFSS Members indicate this impacts on multiple systems including EMCS and NCTS. HMRC have advised that work is ongoing to resolve this issue.