For many of our customers, having a developed and knowledgeable in-house IT department isn’t practical and too costly due to size, complexity etc. Fortunately, Albacore has over 25 years’ experience providing IT support to businesses in the freight and customs industry specifically. Our knowledge and presence in the industry gives us the insider knowledge to understand and appreciate the day-to-day running of your business.
We have fantastic relationship with industry software providers to make sure we have the tools and capability to resolve any issues experienced with any aspect of your IT. Our standard hardware support includes any call out charges as well as parts and labour which means its in our interest to provide quality equipment and sound information to ensure you remain up and running as much as possible.
You call will be directly though to our support engineers and they will handle your enquiry through to satisfaction. In addition to our comprehensive support, we have a dedicated engineer available by phone 24/7 so you will never be left without support even on evenings and weekends.