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CHIEF Planned Downtime

Date: Feb 01 2024

CHIEF Ops have advised CCS that there will be planned CHIEF downtime on Saturday 17th February starting at 18:00 PM GMT to 19:30 PM GMT 1.5 hours (90 minutes).

This is to enable HMRC to implement a series of performance upgrades.

During this downtime the CHIEF Service will be unavailable, meaning that users will not be able to undertake normal Exports clearances via the CCS-UK System.

  • Please ensure you have resiliency plans in place or avoid these times especially in the case of perishable goods clearances you are undertaking.
  • Please Note: CCS-UK automated fallback has not been authorised for this outage.
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