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CHIEF Planned Downtime

Historic - 18:00, June 25th - 19:00, June 25th

CHIEF Ops have advised CCS that there will be planned CHIEF downtime on Tuesday 25th June 2024 starting at 18:00 PM GMT to 19:00 PM GMT (1 hour).
This is to enable HMRC to implement a series of performance upgrades.

During this downtime the CHIEF Service will be unavailable, meaning that users will not be able to undertake normal Exports clearances via the CCS-UK System.
– Please ensure you have resiliency plans in place, or avoid these times especially in the case of perishable goods clearances you are undertaking.
– Please Note: CCS-UK automated fallback has not been authorised for this outage.

HMRC has requested CCS-UK to pass on their apology for the inconvenience and to thank you for your patience.

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