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CDS Unplanned Outage

Historic - 08:30, 26th March 2026 - 10:24, 26th March 2026

Albacore have been advised of a Service degradation: Users are reporting disruption with CDS Live Service which is affecting CDS Direct declarations, Shipment and Consolidation Finalisation, File Upload and ASM Online Service queries.  This first started on Thursday, 26 March 2026 at 08:30 GMT. We advise users to contact their ASM Online Services administrator and ask them to re-authorise the Government Gateway token. HMRC have updated us that they are aware some customers are experiencing issues with the Customs Declaration Service (CDS). They are investigating and working to resolve the issues as quickly as they can. If you are using a location using the Goods Vehicle Movement Service (GVMS) you will be only able to complete customs movements if you have a finalised Goods Movement Reference. For guidance on GVMS please refer to the GVMS service availability page.

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