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CDS Ongoing Service Issues

Historic - 04:00, March 24th - Unknown

Please find the below update from HMRC regarding CDS issues:

We are continuing to experience some difficulties with the Customs Declaration Service following a technical release on 24 March.
Customers have been experiencing a range of issues and the vast majority of these can be corrected quickly and easily by following already published guidance. We have pulled together existing guidance that can be used.
There is one issue in particular that is affecting some Valuation Adjustment Addition and Deduction Codes. In the first instance, traders should attempt to resubmit the declaration to resolve the issue.  Where the declaration is still receiving a rejection for this reason, we are exceptionally introducing a time-limited workaround that will enable declarants to proceed with their declaration.
This workaround allows traders to include consignment level costs related to the movement under a single declaration field, rather than using the impacted ‘additions and deductions’ field to separate out associated costs. If done correctly, this will result in the same customs duty requirement as if the declaration had been completed normally.  

We will write out to you to confirm when you should stop using this workaround and revert to the usual process. 

Guidance for current known issues that traders are experiencing is set out below/attached. 

This guidance must be used in the first instance to resolve the rejected CDS declaration. If the goods are being moved via a port using GVMS a GMR must also be created containing the MRN(s) from the CDS declaration(s).
We apologise for any inconvenience this is causing you and appreciate your patience while we address the problem.

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