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CDS HMRC Unplanned Outage

Date: May 31 2024

HMRC are aware some customers are experiencing issues with the Customs Declaration Service (CDS). They are investigating and working to resolve the issues as quickly as they can.

If you are using a location using the Goods Vehicle Movement Service (GVMS) you will be only able to complete customs movements if you have a finalised Goods Movement Reference.

For guidance on GVMS please refer to the GVMS service availability page.

https://www.gov.uk/guidance/goods-vehicle-movement-service-service-availability-and-issues

Please be advised that CDS HMRC is facing unplanned outage/slow responses which is affecting all CSPs.

It has been apparent since Friday 31st May 2024 15:25 PM BST.

HMRC teams are working to get the system back to normal as a priority.

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