Home » Outages » CCS-UK Service Degradation

CCS-UK Service Degradation

Historic - 11:50, 13th May 2026 - 14:27, 13th May 2026

Update from CCS-UK – 1527 13/05/26

Please be informed that the previously reported intermittent issues affecting REST API and MQ services for ASM have now been successfully resolved, and all services are operating normally.

Normal messaging via CCS‑UK to ASM has resumed. If you continue to experience any issues, please do not hesitate to contact the CCS‑UK Service Desk.

Messages that may have been delayed during the incident (including those held in local or MQ queues) are now being transmitted to their destination. Please allow some time for processing and responses to be received.

We apologise for any inconvenience caused and thank you for your patience during this time.

-o-

Update from CCS-UK – 1443 13/05/26

CCS-UK is currently experiencing intermittent issues affecting REST API and MQ services for ASM since 13th May 2026, 12:50 PM BST.

To address this, we will be restarting some of the impacted services over the next 45 minutes. During this period, customers may experience delays or intermittent connection issues.

We will provide a further update once all services have been restarted and normal service is fully restored.

Thank you for your patience and understanding.

-o-
Headline from ASM

Users are reporting disruption via CCS-UK. This first started on Wednesday 13th May 2026 at 12:50 hrs BST.

If your declaration is stuck on submitted please do not try to resubmit.

If your declaration is showing a communication error do not resubmit the declaration until further notice.

Do not create any ETSF records on Sequoia during this period.

Please check the ASM Service availability page for updates.

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