Albacore Customer Portal

What is ACP?

Albacore Customer Portal (ACP) was developed internally by Albacore and was launched in 2017. ACP provides read only visibility of the ASM Sequoia inventory screen behind a password protected and SSL secured webpage. It works on any PC, tablet or mobile device. 

This simple concept is a key example of Albacore’s commitment to empower our customers to evolve their working practices and improve the visibility of their shipments.

What Kinds of data can ACP show 

The ACP dashboard can be customised to your preference. Instead of presenting you with lots of information that you don’t need we can change the dashboard to only show you the fields you do. By default, ACP displays the Declaration Type, Job Reference, Declaration Status, Importer, Exporter and Acceptance Date. There are a further 36 optional fields that can be displayed. 

A recent enhancement to the software adds viewing of ETSF records through the ACP portal, increasing visibility for operators of these essential facilities.

Email Functionality 

The email notifications feature allows users to receive important notifications about the changing status of entries, ensuring they stay informed about their shipments and inventory status without needing to constantly check the portal or clearance software. By integrating email notifications, ACP helps users manage their tasks more efficiently, reducing the need for manual follow-ups and enabling quicker responses to critical updates. 

Customer Quotes 

“Having provided the ACP app to our driver, they can now check for themself when a declaration is customs cleared while they are out of the office. This saves time in multiple ways – office-based employees don’t need to provide updates to the driver with phone calls, it saves waiting time and wasted journeys for the driver because he can complete other drops and collections, and overall, it tightens up the whole process.”  

“I use ACP to check exports have flown. At 8PM on a Friday I could fire up my laptop and connect to my office machine to get this info, but with ACP I can check this on my phone in my garden, or better still at the pub!”  

“I check ACP from under my duvet to know whether consignments have been nominated to me over the weekend, it literally tells me whether I need to get out of bed yet.” 

Contact Albacore today to request a login for ACP and view our demo data.  ACP is available to Albacore support customers using ASM Sequoia software.